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IT Support - Dubai

Offre d'emploi

IT Support - Dubai

Dubai - Auvergne-Rhône-Alpes - Ain

Masar Group

Emplois divers

Contrat Saisonnier

Rémunération: Non précisée

annonce mise à jour le 18/04/2021

Description détaillée du poste

We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

IT Support Duties and Responsibilities
Install and configure software and computer systems.
Troubleshoot and resolve issues with software or hardware.
Walk colleagues or clients through steps to help them resolve their technical problems.
Maintain procedures and reports that provide technical support to the entire organization.
Analyze records and logs to spot underlying trends and potential issues.
Support the implementation of new solutions or applications.
Establish accounts for new users and assist with password or login problems.
Test, evaluate, and make decisions about new technology for the business.
Participate in business-wide meetings to provide insight into technical requirements.

Compétences requises

IT Support Requirements and Qualifications
Associate’s or bachelor’s degree in computer science or a related field.
1+ years of experience in a technical support role.
Certifications are preferred, but not required.
Working knowledge and expertise with a variety of software, hardware, and applications.
Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.
Team-oriented attitude to help other colleagues and departments with technical problems.
Strong interpersonal communication and relationship-building skills.
Ability to manage time and effectively prioritize numerous projects at one time.

Notre entreprise

Company Located in Dubai.

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